We tailor our services to residential communities. Residents associations, courts, individual home owners, property managers and agents.
Each community has a unique personality – location, layouts, traffic, and specialized facilities. Customized bylaws and home owner preferences must all be considered when providing security services. Additionally, as a community matures it needs change and therefore, its rules and regulations evolve.
Only by and maintaining a line of joint communication with estate security committee members. Our security team fulfills the evolving need of the community. Trackman executives’ work-in-hand with the home owners and property managers by;
- Attending monthly security meetings
- Listening to residents
Our dedication to a collaborative partnership with our communities is the reason our clients recommend us to their friends.
Access control/ Gate officers
Trackman contact at the gate sets the tone for the residents and their guests’ experience. The first impression of your community starts with the staff-professional communication and observation skills are needed to both welcome and secure entry into the community.
We utilize in-depth training program to keep our access team alert, efficient and friendly. To assure procedures are maintained, site supervisors monitor access control officers daily by;
- Reviewing CCTV footage
- Examining visitors/resident book entries
- Conducting uniform inspection
Responding to house alarms are the most important duties of patrol officers. Constant training drills ensure that patrol officers are able to respond and perform under high stress situations.
Prevention and detection are secondary functions of Trackman Security patrol officers. Training and constant reinforcement is again the key to performance. After their initial training, officers are constantly evaluated on the following procedures.
- Identifying suspicious behavior
- Securing homes and detecting forced entry
- Monitoring traffic control
- Conducting uniform inspections
- Pin-pointing audible alarms
- Maintaining sporadic patrol procedures